The Department for Communities (DfC) wishes to update you on the launch of the new online claim form for Social Fund Budgeting Loans.
The new service will be available via the nidirect website from Wednesday 15 May 2024 and aims to reduce the time it takes to receive a loan payment.
DfC has introduced the online claim form as part of ongoing digital enhancements to welfare services and in response to customer requests for an online option.
When a customer submits a claim online, the decision process for the loan will not change.
This new digital process will enhance but not replace the current paper form process which is the only means by which people can now apply. Therefore, customers can still choose their preferred method of application.
An information leaflet explaining the online form to customers is attached for reference.
The nidirect website will display the new online form and updated information on the loan process from the early hours of Wednesday 15 May 2024 at this link https://www.nidirect.gov.uk/articles/social-fund-budgeting-loan and accessible via the Finance Support Campaign page at https://www.nidirect.gov.uk/finance-support DfC Corporate Communications
