The Confederation of Community Groups

Policy Updated: 08th July 2026

Introduction

This Privacy Policy explains how The Confederation of Community Groups (“CCG”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you engage with our organisation, participate in our activities, contact us, or visit our website.

We are committed to protecting your privacy and ensuring that any personal information we hold is processed lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.

Please read this Privacy Policy carefully to understand how we collect and use your personal information.

Who We Are
Where We Collect Information From
What Information We Collect
How We Use Your Information
How We Keep Information Up to Date
Who We Share Information With
Accessing, Correcting or Deleting Your Information
Cookies and Website Analytics
How We Keep Your Information Safe
How Long We Keep Your Information
Legal Basis for Processing Data
Website Terms and Conditions
Security
Links to Other Websites
Where Your Data Is Processed and Stored
Your Rights
Contact Us or Make a Complaint
Disclaimer
Changes to This Policy

1. Who We Are

The Confederation of Community Groups is a community organisation committed to supporting local communities, promoting community development, building capacity within community organisations, and encouraging participation across all sectors of society.

The Confederation of Community Groups acts as a Data Controller for the personal information that we collect and process.

Contact Details

The Confederation of Community Groups
Ballybot House, 28 Cornmarket Newry Co Down BT35 8BG

Email: info@ccgnewry.org Telephone: 028 3026 1022

If applicable:

ICO Registration Number: [Insert Registration Number]

2. Where Do We Collect Information From?

We collect information in several ways.

Information You Provide

We may collect personal information when you:

Contact us through our website
Sign up for newsletters or updates
Register for events, meetings, workshops, or training
Apply for employment or volunteering opportunities
Become a member of a community group affiliated with us
Complete surveys, consultations, or feedback forms
Contact us by email, telephone, post, or in person

Information From Third Parties

We may receive information from:

Partner organisations
Funding bodies
Referral agencies
Government departments or statutory agencies
Community organisations working with us

Website Analytics

We use website analytics tools such as Google Analytics to help us understand how visitors use our website.

This may include information such as:

Pages visited
Time spent on pages
Device and browser information
General geographic location
How visitors reached our website

This information is anonymised wherever possible and is not used to identify individual users.

Public Sources

We may obtain limited information from publicly available sources including:

Public websites
Social media platforms
Public registers
News articles and publications

3. What Information Do We Collect?

The personal information we may collect includes:

Name and title
Address
Email address
Telephone number
Date of birth (where relevant)
Employment details
Organisation or community group affiliation
Volunteer information
Contact preferences
Records of correspondence with us
Website usage information
Photographs and media content (with appropriate consent)

Special Category Data

In certain circumstances we may collect special category data where necessary for participation in programmes, events, employment, safeguarding, equality monitoring, or funding requirements.

This may include information relating to:

Ethnic origin
Religious beliefs
Health conditions or disabilities
Political opinions
Trade union membership

Where such information is collected, we will explain why it is required and ensure that it is processed appropriately and securely.

4. How We Use Your Information

We may use your information to:

Deliver community development programmes and services
Manage membership, volunteering, and participation activities
Communicate with you regarding events, programmes, or services
Process employment and volunteer applications
Evaluate and improve our services
Meet funding and reporting requirements
Respond to enquiries and requests
Maintain financial and administrative records
Send newsletters and updates where consent has been provided
Promote our work through publications, case studies, photographs, and media (with consent where required)

We may also use website analytics to:

Improve website functionality
Understand website usage
Improve user experience
Monitor website security and performance

5. How We Update Your Information

We aim to keep personal information accurate and up to date.

If your contact details or other personal information change, please notify us so that we can update our records.

6. Who Might We Share Your Information With?

We are committed to protecting your privacy and will not sell your personal information.

We may share information with trusted third parties where necessary, including:

Funding bodies and grant providers
Professional advisers
Auditors and regulators
IT and website service providers
Payroll or HR providers
Training and accreditation providers
Government agencies where required by law
Partner organisations delivering projects jointly with us

Where third parties process data on our behalf, appropriate contracts and safeguards will be in place.

7. Accessing, Correcting or Deleting Your Information

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of information where appropriate
Restrict or object to processing in certain circumstances
Request transfer of your data where applicable

Requests should be made in writing to:

Email: [Insert Email Address]

We will respond to requests in accordance with applicable data protection legislation.

8. Cookies and Website Analytics

Our website uses cookies to improve functionality and user experience.

Cookies may collect information such as:

Browser type
Device information
IP address
Website usage patterns

You can manage cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

9. How We Keep Your Information Safe

We take appropriate technical and organisational measures to protect your personal information.

These measures include:

Secure systems and networks
Password-protected databases
Staff training on data protection
Access controls
Secure document storage
Data processing agreements with suppliers and service providers

While we take all reasonable precautions, no internet-based transmission can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We will retain personal information only for as long as necessary:

To fulfil the purposes for which it was collected
To comply with legal and regulatory obligations
To satisfy funding and audit requirements
To resolve disputes or enforce agreements

When information is no longer required, it will be securely deleted or destroyed.

11. Legal Basis for Processing Data

We process personal information under one or more of the following lawful bases:

Consent
Contractual necessity
Legal obligation
Legitimate interests
Vital interests
Public task (where applicable)

Where we rely on your consent, you may withdraw that consent at any time.

12. Website Terms and Conditions

Use of this website is subject to our Website Terms and Conditions.

Please refer to our website for the latest version.

13. Security

We have security procedures in place to protect personal information against:

Unauthorised access
Alteration
Disclosure
Loss
Destruction

All reasonable efforts are made to maintain the security of our systems and records.

14. Links to Other Websites

Our website may contain links to external websites.

This Privacy Policy applies only to The Confederation of Community Groups website.

We encourage you to read the privacy policies of any external websites you visit.

15. Where Your Data Is Processed and Stored

Your information may be processed electronically and stored securely within the United Kingdom or by approved service providers operating under appropriate data protection safeguards.

Where information is transferred outside the UK, suitable safeguards will be implemented in accordance with data protection legislation.

16. Your Rights

Under data protection law you have the right to:

Be informed about how your information is used
Access your personal data
Correct inaccurate personal data
Request deletion of personal data
Restrict processing
Object to processing
Data portability (where applicable)
Withdraw consent

To exercise any of these rights, please contact us.

17. Contact Us or Make a Complaint

If you have questions about this Privacy Policy or how we process your personal information, please contact:

The Confederation of Community Groups Ballybot House, 28 Cornmarket Newry BT35 8BG

Email: info@ccgnewry.org Telephone: 028 3026 1022

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

18. Disclaimer

While every effort is made to ensure the accuracy of information published on our website, The Confederation of Community Groups accepts no liability for any loss or damage arising from reliance upon information contained within the website.

Users access and use the website at their own risk.

19. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, organisational requirements, or website functionality.

Any updates will be published on this page and will take effect immediately upon publication.

The Confederation of Community Groups Privacy Policy Version 1.0 Date: 1 August 2026

This version is modernised for UK GDPR and Data Protection Act 2018 compliance and is more suitable for publication directly on your website than the original CCG document.